Shipping Policy

Orders from New York Fragrance are fulfilled by New York Fragrance Inc. and shipped from New York, USA.

Order Processing

Most orders are processed and shipped the same business day. Orders placed on weekends or U.S. holidays are processed on the next business day. During unusually high order volume, processing may take longer.

Where We Ship

We currently ship to eligible addresses within the United States. Available delivery options depend on the destination and are shown at checkout.

Shipping Rates and Delivery Estimates

Shipping methods, rates, and estimated delivery times are calculated and displayed at checkout. Delivery estimates begin after the carrier receives the package and are not guaranteed.

Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout. Tracking may take up to 24 hours to update.

Shipping Address

Please review your shipping address before placing your order. New York Fragrance Inc. is not responsible for delays or losses caused by an incorrect address provided by the customer after the order has shipped.

Missing or Delivered Packages

If tracking shows your package as delivered but you cannot locate it, contact us as soon as possible at newyorkfragrance600@gmail.com or +1 (646) 413-0707. We will assist with the carrier claim process when appropriate.